GENERAL TERMS
GENERAL TERMS AND CONDITIONS OF WEB SHOP SERVICE ON THE WEBSITE WWW.BIOBAZA.EU
Welcome to the Internet site and web shop www.biobaza.eu that you can access privately without charge, according to the General Terms and Conditions below. Please review them carefully and in detail.
By using the website www.biobaza.eu for purchasing or collecting information about Biobaza products, you confirm that you are familiar and agree with the General Terms of Use. If you do not agree to these Terms of Purchase, do not use the Internet site www.biobaza.eu for the purpose of purchasing or obtaining information about products.
By accessing www.biobaza.eu and using the site, each user agrees to comply with these General Terms and agrees to apply the provisions of these General Terms to it.
1. GENERAL TERMS
The General Terms and Conditions are available at the site and we appeal to customers to inform themselves in detail before using the website www.biobaza.eu.
These Terms and Conditions of use for Internet commerce, product assortment and other data related to the Internet store, as well as all other content, are subject to frequent changes, so the site's Terms and Conditions of the Internet store should be checked during each visit, especially when purchasing within the web shop. During each visit to the site, it is expected that you agree to the existing Terms and Conditions of Use of the Internet Store.
All materials found on the www.biobaza.eu web site are the sole property of Biobaza, Magdis LLC., or are used only with the explicit permission of the copyright holder and the right holder of trademark and / or design. Any copying, distribution, transfer, publication, linking or modification of these web sites without the explicit written approval from Magdis LLC is prohibited. Violation of the general conditions of operation and use may lead to the initiation of litigation and / or criminal prosecution against the perpetrator for breach of copyright, trademark rights or other intellectual property rights.
Documents published on this site may only be copied for non-commercial purposes or individual use only, and with respect to all copyrights, other proprietary rights, and any limitations on such rights.
Terms define the relationship between the site visitor, buyer and seller regarding terms and conditions for ordering a product, price of the products, payment, delivery, quality of the product, claims, refund and delivery, protection of personal data and other issues related to the use of the www.Biobaza.eu and online purchases.
All issues not governed by the special terms and conditions of use of www.biobaza.eu , the General Conditions of business and present Legislation of the Republic of Croatia shall apply, as well as other relevant international regulations.
Within these General Terms the following terms and definitions are used:
www.biobaza.eu - is a registered domain, web site and web shop owned by the company and manufacturer of the Biobaza brand, Magdis LLC., Augusta Senoe 37, 10431 Sveta Nedjelja, OIB: 67546850528
Manufacturer: Magdis LLC, Augusta Šenoe 37, 10431 Sveta Nedjelja, Croatia / OIB: 67546850528
Seller: Hampton j.d.o.o. (MBS): 081081593, Personal Identification Number (OIB): 09246061762, IBAN: HR 3723600001102591429, opened at Zagrebačka banka dd, Zagreb, Croatia, registered in the Court Register of the Commercial Court in Zagreb under the registration number: (MBS): 081081593, Zagreb, Croatia;
Hampton LLC is a distributor of products sold at www.biobaza.eu web store and provides trade representation in legal business - between www.biobaza.eu and the buyer in the legal business of selling goods, and organizes the transport of items of sale.
Relations at the www.biobaza.eu web store are conducted between the seller (Hampton j.d.o.) and the buyer (registered users of www.biobaza.eu)
Buyer: a person who registers his/her personal data and orders at least one product offered at www.biobaza.eu
Web site visitor: a person who accesses www.biobaza.eu and without registering examines the product offer and the content of the site
Users: Buyers and Visitors of the page combined
User Data: User's Email address and password that only provide access to protected areas of the page
Personal Data: Information on a registered Buyer that allows ordered products to be charged and delivered to the Buyer
Use: implies access to www.biobaza.eu in order to receive information about content, offers, products, and purchase of products
Online purchase: purchase of products through www.biobaza.eu
Retail Price: The price indicated on each product is expressed in Croatian kunas (HRK) or Euros (EUR) with the corresponding VAT in the amount of 25%, depending on which country the buyer is purchasing from
Accepted bid: the bid at which the payment was made;
Transaction: Payment or refund of the payment after the Seller has sold the Product to the Buyer, using the intermediary's payment service that the Seller accepts, by bank transfer, or in any other way permitted by the Seller, regardless of the delivery method.
Purchase Agreement: Purchase Agreement between Buyer and Seller that is concluded at the moment of payment confirmation for the Product, or when the Buyer confirms the order and makes payment through the offered payment options in the Web Store.
Accepting the General Terms
These General Terms and Conditions are compiled in accordance with the Consumer Protection Act, the Electronic Commerce Act and the Mandatory Obligations Act (ZOO), together with the information published on the www.biobaza.eu website represent a pre-notification notice within the meaning of Article 57 of the Consumer Protection Act.
By accepting these Terms, the User expressly agrees that:
- The seller cannot be held responsible for the behaviour of the service user and that the risk of possible damage is borne entirely by the users of the service, in accordance with the positive regulations of the Republic of Croatia and the EU.
- The Seller is not liable for any temporary unavailability at www.biobaza.eu , or for partial or complete discontinuation or malfunction.
- www.biobaza.eu may be temporarily unavailable or available in limited scope as a result of system maintenance in case of system upgrades and / or higher force problems and the Seller is not liable for any possible damage.
- Seller reserves the right to modify, temporarily or permanently discontinue any element, as well as the services it provides on www.biobaza.eu , without the prior approval or notification of the user, with the application of good business practices.
- The Seller is not liable for technical problems that may lead to delays and / or wrong electronic data processing.
- The www.biobaza.eu site is subject to social rules and laws. A user who perceives a problem, a violation, an unacceptable content, etc., is required to notify Seller's e-mail address Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli.
- The seller is not responsible in case data, images or other elements of the Website get harmed by someone's intellectual or copyright. If you believe that your rights have been violated or that you have been harmed by the third party, please notify us by e-mail Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli.
- The Seller reserves the right to cancel unrecognized user accounts or accounts that are inactive for a longer period of time.
By using www.biobaza.eu it is considered that the User is familiar with these General Terms and accepts the same. Seller disclaims any liability for any controversial issues that may arise due to the fact that the Site Visitor, Customer and / or Buyer did not read the General Terms.
Obligations of users when using www.biobaza.eu
The User agrees not to:
• Use the Seller's Website in any way that is contrary to the applicable regulations
• Enter the Seller's Website or distribute any content that violates the applicable regulations, modify, delete, or destroy any information on the Seller's Website.
Documents, Data and Information
Documents, data and information published on the Website may not be reproduced, distributed or used in any way for commercial purposes without the express consent of the Seller or in any manner which may cause damage to the Seller or any third party.
The User has no right to download, duplicate, modify, edit, distribute, display, delete, transmit, sell, resell, adapt, modify content, create derivates, incorporate content on other Internet sites or media or use it in any way except for personal purposes.
Product photos displayed on www.biobaza.eu match the actual appearance of the product, but due to the possibility of individually adjusting the monitor, there may be deviations in the product view on the Visitors screen.
In case of any possible discrepancy between the product image shown on the screen and the product delivered, where there is no product defect, it is not the basis for the return of the product.
Use of site
The Seller is free of any liability that may arise or is in any way connected with the use of the Website as well as any harm to the devices and data stored on those, which may arise to the User or any other third party in connection with the use or misuse of he www.biobaza.eu content, and other cases for which the Seller is not responsible.
Services provided by the Seller under Web shop at www.biobaza.eu do not include costs incurred by Users using computer equipment and site access services. The Seller is not liable for the cost of the phone, Internet traffic or any other charges nor is responsible for any damages that may arise due to the disconnection of the Internet connection when using the Web shop.
Maturity
A customer must be an adult and a business competent person. For juveniles and business incompetent persons, the contract can be concluded by their legal representatives. The Seller is not liable for any action contrary to this directive.
Claims of Protection and Rights Violations
Seller respects intellectual property rights and other rights of third parties. All rights of publishers and program holders on the recorded and printed works are reserved. Publisher is a producer of the Biobaza brand, Magdis LLC, Augusta Šenoe 37, 10431 Sveta Nedjelja, OIB: 67546850528
2. MODIFICATION OF GENERAL CONDITIONS AND OTHER DIRECTIVES
The Seller reserves the right to modifythe General Terms and Conditions without prior notice. Users are required to check the applicable General Terms and Conditions upon each use of the Website, and in particular upon use of the Web shop.
Validity of General Terms
For online shopping, the General Terms and Conditions apply at the time of ordering the product.
WEB SHOP AND DELIVERY
3. WEB SHOP AND PAYMENT
The web shop is available in the territory of the Republic of Croatia and states that are members of the European Union.
The minimum order value in Biobaza online shop is 20 Euros
During use of the www.biobaza.eu website, users are obligated to give correct, valid and complete personal information, especially while filling in the registry form. Otherwisethe Seller is authorized to forbid access or service delivery that is offered.
During the ordering of each product on offer, users agree to these General Terms and confirms that he was informed about the main product features, the name and the location of Seller, their phone number, e-mail address, business place address, address for sending complaints, retail price, expenses and delivery conditions, payment conditions, procedure for resolving complaints, terms, deadlines and procedure for unilateral termination of a contract, the consumer right to terminate a contract concluded through means of distance communication within 14 (fourteen) business days, situations in which the right of consumers to terminate the contract is excluded, the costs of using the means of distance communication, the period in which the bid or the price apply to, to this General Conditions, and all of this before the conclusion of a sales contract.
3.1. Registration
When ordering for the first time at the web shop, it is necessary to register at www.biobaza.eu via electronic form with correct, valid and complete personal information.
At registration, every user automatically subscribes to our newsletter. If you don’t want to be subscribed to our newsletter feel free to unsubscribe at any moment by sending an e-mail to Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli..
If you are not a registered user or buyer but still want to receive our notices, you can subscribe to our newsletter at the right corner of the home page.
By registration User:
● Accepts General Terms wholly
● Confirms that his/her information provided is complete, accurate, true and valid
● Gives the Seller approval that, in accordance with the Personal Data Protection Act, he may process User's personal data for the purposes of his own records, for the purpose of creating a customer database, for notification of new products and services, promotions and protecting user interests and preventing any misuse
Registration or creating user account is meant for only one person and it is not permissible to share information about registration or user account with third parties. User is obligated to keep the data about user account and password. The Seller considers each registration as a special right and is not allowed to use a third-party registration or user account.
The User is also liable for all unauthorized activities executed under his / her username and / or password, if he/she has not previously notified the Seller about any unauthorized use of his / her username and / or password (or suspicion).
Changing the data is possible after login, on the Personal Page, where you can also view information about active orders.
3.2. Precontractual notice
According to Article 57 of the Consumer Protection Act, the Seller shall notify the Buyer in a clear and understandable manner regarding:
1. the main features of the product, to the extent that it is appropriate with respect to the product and medium used for notification
2. its name and headquarters, telephone number and email address to which the consumer can address his / her potential complaints
3. the retail price of the product and the costs of transport, delivery or postal services
4. terms of payment, terms of delivery of goods and manner of solving possible consumer complaints
5. the conditions, time limits and the procedure for exercising the right to unilaterally terminate the contract as well as the one-off termination contract in accordance with Article 74, paragraph 1 of this Act, in cases where such right exists
By agreeing to these General Terms and Conditions, the Buyer agrees to be provided with Confirmation of an Advanced Notice at the e-mail address he/she provided as a contact when placing his/hers order or by post to his/her home address along with the Delivery of the Product and the Account.
3.3. Online purchase procedure
Registration
You need to click on the “registration” link at the top right corner on the www.biobaza.eu homepage. Write your preferred username in the “Registration” box, your name, surname, country, e-mail and password and then klick “Register”. For every other login go to the “Log in” option at the top right corner and under “existing user” box fill in your user information.
Purchase
After registration, the User has access to the desired products on the Seller's pages, becomes aquainted with the pages products, that are clearly identified with all the necessary details including: name, description, price with VAT included and similar. If the User decides to purchase a particular product, after becoming familiar with the content of the page where the Seller has provided all the details of the same, he chooses the "Add to Cart" option.
Promo codes
Occasionally we send Promo codes to newsletter subscribers via e-mail or other communication channels. Promo codes bring various benefits, from gifts to discounts. Every code has a deadline and is used by entering the valid Promo code in special frame in cash register and then pressing “enter”. The Buyer can use only one Promo code per purchase.
The amount of Promo codes is expressed in percentage (%) and it refers to price discounts at the web shop, though the amount varies depending on the promotions.
Cart
After adding all chosen products, the User goes to the “Cart” option at the top right hand corner of the www.biobaza.eu page, where the completed cart content is shown. At this point, the user can review their order, add or remove products or services and adjust their amount. After the cart content editing process, the User chooses the "Confirm Order" option to save wanted changes and make the purchase.
Delivery
The Seller delivers only to member countries of the European Union through a reputable delivery service.
At this step, the delivery address is taken from the address that the User entered during Registration on the web site www.biobaza.eu.
If the Buyer's address differs from the delivery address, the Buyer submits a new order delivery address.
The delivery price will depend on the delivery address of the order and the quantity of the ordered products, or the weight of the ordered products.
The delivery prices are defined by the table value for each country, by the weight classes in kilograms:
-1th class: price < 2kg
-2th class: price < 3kg
-3th class: price: <5kg
-4th class: price: <15kg
-5th class: price: <20 kg
The delivery price will be shown to the Buyer after completing the order and selecting the delivery address.
The seller is not responsible for any delays in delivery, damages and other obligations that are in the domain of the delivery service, but will, in agreement with them, provide a quality service for each customer. If the Buyer sees any damage during the acceptance of the goods, he/she is obliged to send the complaint to the vendor immeaditaely and to send the complaint in writing to the seller's e-mail address Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli..
Payment
In our web store, you can pay for all your orders via your PayPal account, a popular electronic payment service that provides secure and easy online payment.
You can also make payments by direct transfer of funds from your bank account to Seller's transaction account.
You will be able to pay for Ordered Products and Delivery according to the model you choose when ordering. Payment of the Product can be made:
• one-time online payment via PayPal
• one-time payment to a transaction account
Payment is deemed to have been made at the moment of the authorization by PayPal or at the time the payment is recorded on Seller's Transaction Account.
PayPal payment
For PayPal payments at www.biobaza.eu it is necessary to know the following:
If you are buying from Croatia, the value of your product cart and the shipping cost will be converted from HRK to EUR since PayPal does not recognize HRK as a payment currency. The order amount of your credit card linked to a PayPal account will be charged through the conversion of the price from EUR in HRK according to the current exchange rate of the Croatian National Bank (https://www.hnb.hr/temeljne-funkcije/monetarna-politika/tecajna- list/tecajna-lista)
As a result of conversion (converting the price from HRK to EUR) in the case of PayPal payments, there is a possibility of a difference in the stated product price at www.biobaza.eu and the amount of the cart.
The cost of converting currency is borne by the buyer.
What is PayPal?
PayPal is an e-commerce tool which acts as a payment broker between buyer and seller through online transfer of funds. One of the biggest benefits of PayPal is that the user does not leave a credit card or bank account number when paying at a web store, thus significantly reducing the risk of misuse of personal information. For this reason, PayPal is accepted by the user as a secure intermediary between the two parties. Link https://www.paypal.com/hr/webapps/mpp/buyer-protection
You can open your online account for free, and you can buy online with your PayPal account, transfer money, and receive money online. These services to you as buyer are free, and PayPal earns by charging merchants a fee for each transaction.
If you want to open a PayPal account, you need your own e-mail address and credit or debit card. Click on this link to open your own PayPal account (https://www.paypal.com/hr/cgi-bin/?cmd=_display-country-functionality-outside).
Conversion statement
If you make a payment from Croatia by paying to Seller's transaction account, payment is made in the currency of HRK and there is no conversion of currency in that case.
In the case of PayPal payment, all payments from Croatia will be made in EUR currency and the value of your product cart will be converted from HRK to EUR, since PayPal does not support the HRK as the currency of your order payment.
The amount of your PayPal credit card order will be charged through the conversion of the price in euros to HRK according to the current exchange rate of the Croatian National Bank. You can check the current exchange rate by clicking on the exchange rate list (https://www.hnb.hr/temeljne-funkcije/monetarna-politika/tecajna-lista/tecajna-lista).
As a result of conversion (converting the amount of the purchase from HRK to EUR) in the case of PayPal payment, there is a difference between the displayed product prices at www.biobaza.eu and the amount of the cart.
Payment throug Seller’s transaction account
If you choose to pay through Seller’s Transaction Account, the amount of your order plus shipping costs will be required to be paid through a bank transaction, that is direct payment to the Seller account via internet banking, bank, post office or other payment channels common for your ordinary bills.
When choosing this payment method, your email address will receive all the information you need to make a payment, including the number of the bill on which you need to pay the order value.
Payments are received at the Zagrebačka banka giro account d.d. IBAN HR3723600001102591429
Final review
This final step in the online shopping process is a place where the user can view all the details on payment options, delivery, cart product content, total value and other information before finally endorsing the purchase (this step is considered as pre-notification).
If some of the data is incorrectly entered, the user can return to the step where he entered it and modify them. Once the Customer verifies that all data has been entered and quantities and products ordered are correct, he chooses the "order" option. When the order is successfully received by the Seller, a message "Order Received successfully" is displayed to the Buyer. The customer’s email address will be emailed to the details of the order. In case of an error occuring during the electronic order process, the message "Order unfortunately failed" is displayed to the user. In this case, the order is not deemed to have been executed.
Bill
A bill will be included in the package (or one of the packages if the ordered item is delivered in multiple packages), unless the delivery address differs from the customer's address. In that case, the bill will be sent by email to the buyer's address.
Inability to deliver
If some of the products ordered cannot be delivered, the seller will contact the buyer via e-mail and notify him/her of the situation. The buyer may cancel the ordered product or request a replacement product. All other ordered products will be delivered to the Buyer.
4. STATEMENT ON ONLINE PAYMENT SECURITY
PayPal, an advanced card payment system, is used for payment on our web store via the Internet (https://www.paypal.com/hr/webapps/mpp/buyer-protection)
5. PRODUCT PRICES
All the stated prices of products and the prices for delivery are retail and expressed in HRK - Croatian kuna, or in EUR (for Buyers outside of the Republic of Croatia) and contain the corresponding VAT. The price of the product does not include delivery costs.
Prices, terms of payment and promotional offers are valid only at the time of order and / or payment.
The web store's price list is executed on multiple levels and is controlled in detail, but no matter how high a level of control, there is a possibility of error. Such situations are extraordinary and we apologize in advance to our Customers who will be notified about the situation, the incorrect price for the particular product and the possible inability to deliver a Customer's specific order.
Price changes
Expressed prices are subject to change and any changes will be timely recorded within the web store. Seller is authorized to change prices without prior notice.
Bargains, discounts and promo sales
Within the web shop, discounts and daily or weekly sales promotions will be made for each Product, Product Group, and / or all Products.
Prices, terms of payment and discounts are valid only at time of order. With promotions, the sale of products on discount is limited.
6. SOLD-OUT ITEMS
In certain cases, because of high demand, it is possible that the Seller will not be able to deliver some of the Products ordered, meaning that some of the Products from the offer are sold in full or in part. In the case of Sold Out Products, the Buyer will be notified by e-mail before the goods are delivered and in this case the Seller is not responsible for any liability.
It is possible to make purchases and delivery of the products through www.biobaza.eu, in the territory of the Republic of Croatia and the territory of the member states of the European Union. We deliver by reputable delivery services. Delivery is completed at the home or business address provided by the Buyer at the time of purchase at www.biobaza.eu.
Within 24 hours from the purchase of the Sale Agreement (execution of payment per order created in the web store), we will fill the order with the delivery service with the exact location and contact who will acceptthe goods.
Delivery deadlines are shown in the table in the "Shipping Costs" section.
Shipping Costs
The delivery price depends on the delivery address (Croatia or EU Member States) and depends on the weight of the package itself.
The delivery price is always displayed separately and printed on the bill. The Seller charges the Customer for delivery of the Products according to the price list and the packaging of the product is included in the delivery price.
The delivery price will depend on the delivery address of the order and the quantity, or the weight of the ordered products.
The delivery prices are defined by the table value for each country, by the weight classes in kilograms:

This price list is informative and changeable. Valid delivery prices are visible at time of order. The delivery price will be shown to the Buyer after completing the order and selection of a delivery address.
The seller is not responsible for any delays in delivery or damages and other obligations that are in the domain of the delivery service, but will, in agreement with them, provide a quality service for each customer.
In case the Buyer sees any damage during the acceptance of goods, he / she is obliged to warn the vendor about the complaint immeadiately and send the complaint in writing to the seller's e-mail Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli.
Shipment to buyer
Each shipment shall be verified and signed by the Recipient upon receipt of the goods. According to the provisions of the Mandatory Relationship Act, the consignment of a delivery note shall be deemed that products have been delivered in an undamaged condition by the deliverer, and thereafter the carrier is exempt from any subsequent liability. The sender will indicate the reference number of the accompanying documentation in the acceptance list, with a later signed list with the reference number to prove the delivery.
Receipt of goods
Upon delivery od the purchased Product, Buyer receives all documentation accompanying the product, invoice and receipt of the shipment which is required to be signed, if there is no reason for a complaint. By signing on the receipt of the shipment, the Buyer acknowledges that during the acceptance of the Product, he has undertaken a review of the Product and it has been accepted without any visible damage, that it quantitatively and qualitatively corresponds to the products from the account and that all the documents have been delivered with the products according to the legal regulations.
If during the review of the submitted products, the Buyer finds reasons for complaint as described above, the goods must be immediately transferred to the deliverer because the complaints filed after the delivery of the delivered Products will be disregarded by the Seller.
When purchasing the delivered Product, the Buyer is obliged to check the delivered product for any visible external damage to the shipment and / or the products inside the shipment and immediately claim them to the delivery worker and refuse to take over the delivered products on which their is visible damage.
If a product has a hidden fault that could not be detected by a regular review during acceptance, but only when opening the product - the buyer is entitled to one-sided termination of the contract and refund, replacement of the product, removal of or reduction of the price.
Inability to deliver:
If the Buyer or authorized dealer does not accept the shipment at the delivery address himself, the goods will be temporarily stored in the post office or at the local / regional courier service department and will give the Buyer a notice with exact information and a telephone number where he can arrange the term of the next delivery.
A wrongly delivered product
In cases where the product is shipped to the Buyer different from the one he/she has purchased, the Buyer is entitled to the Delivery of the Ordered Product and, if it is not possible, the Buyer is entitled to a refund for the amount of the Paid Product, the Delivery Price and the Cost reimbursement and is obliged to return the wrongly delivered Product.
Refusal to take over the shipment
In case a Customer does not want to accept the Product or refuses to accept the Product for no valid reason, the Seller reserves the right to demand reimbursement of costs for packaging, transportation and other possible costs.
TERMINATION OF CONTRACT
8. 8.TERMINATION OF CONTRACT AND RETURN OF PURCHASED PRODUCT
Termination of contract
Buyer can terminate the contract (cancel the order):
1.Unilaterally, without any reason with deadline of 14 days after delivery date of the product
2.In case the delivered product is defective
8.1.Unilateral termination of the Contract
If the buyer decides to cancel the contract (cancel the order) before the goods are delivered for delivery, the refund will be made within three (3) business days.
According to the Consumer Protection Act, in the case of distance purchases (when not for personal acceptance but delivered via a delivery service), you are authorized to terminate the Contract unilaterally, not giving reasons for this, within 14 days from the date of delivery of the product or delivery of the last product from the order. You can download the standard information sheet for a one-off termination agreement on this link on this linka
You may unilaterally terminate the contract using this form or by any other unambiguous statement in which you express your will to terminate the contract and provide the necessary order information as stated in the One-time Merchandise Sale Agreement Form.
To be eligible for a one-off termination of this Agreement, you are required to notify Hampton LLC, at mail Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli., about your decision to unilaterally terminate the contract before the expiration of the 14-day deadline, and this by an unquestioned statement, by post or e-mail indicating your name, surname, address, phone number or e-mail address or you can use an enclosed example of a one-off termination contract form.
In the case of a unilateral termination of the contract, we will act according to the Consumer Protection Act or the Mandatory Relationship Act. The refund of the merchandise, for which you are seeking a unilateral termination of the contract, will be completed without delay and within 14 days from the day the goods are delivered to the warehouse at the address of the manufacturer: Magdis LLC, Augusta Šenoe 37, 10431 Sveta Nedjelja, Croatia, or after receipt of a certificate confirming that you have returned the goods to the warehouse and that the warehouse received the goods. Refunds will be made in the same way that you made your payment. Please note that when refunding the card money, the refund process may take a couple of days longer until the amount is visible on your card account.
Returns must be made by the Purchaser without delay, at the latest within 14 days of the date of the unilateral termination of the contract. According to the Consumer Protection Act, the buyer is liable to bear the direct costs of returning the goods if he / she uses his right to unilaterally terminate the contract. In accordance with Article 77, paragraph 5 of the Consumer Protection Act, the buyer is responsible for any impairment of the purchased product resulting from the handling of the purchased product.
The prerequisite for a unilateral termination of the Agreement is that the Product was not used and was returned to the Seller in the identical condition in which it was accepted by the Buyer, in the original packaging, with the declaration and with the relevant bill and documentation.
The buyer is liable to bear the costs of delivering the goods to the Buyer and to return the goods to the Seller if all the Seller's conditions are fulfilled, that the product / products that have been ordered and delivered Buyer are undamaged.
8.2.Termination of Contract due to damaged product
If the reason for refund or replacement is a damaged or defective product, replacement is at the Seller’s expense, in case that the Product was accepted without any visiable damages during transportion.
If the Product is damaged by the delivery service and the Buyer notices reason for reclamation because of the way of handling the product during delivery, the Buyer should claim damages right away to the deliverer because reclamations regarding transport and delivery will not be taken into account after delivery of products.
Return of products
Ordered products are packed in a way that they won’t be damaged by common transport services. Packages can contain varionus protection materials to prevent breaking (paper, styrofoam, sponge and/or similar protection).
In every case of the return of products, the Buyer is obligated to return the whole product to the Seller, in the condition they were delivered inside the original package (commercial packaging product was delivered in), with all coresponding parts and documents and every feature, whose purpose is to show how Product was not used or damaged, should not be removed or damaged.
If the Buyer returns the Product that is defective, has major damages or with missing parts and documents, and if he/she does not deliver the Product within 14 days from termination of contract, it is considered that the Buyer did not fulfill his/hers obligation to refund the goods and the Seller is not obligated to refund the money or send a replacement.
In the case of contracts concluded at a great destance, because of its nature it may not be returned in the usual manner described in point 7.2. Under these General Terms and Conditions, the Buyer shall also bear the costs of returning the Goods. The buyer must make a refund of the goods without delay and within 14 days from the date when, in accordance with Article 74 of the Consumer Protection Act, he informed the Seller of his decision to terminate the contract. It is considered that the Buyer has fulfilled his obligation in time if, prior to the expiry of the above mentioned deadline, he or she submits the goods to the Seller. The buyer is responsible for any impairment of the goods resulting from the handling of the goods, except for what was necessary to determine the nature, characteristics and functionality of the goods.
The order returns must be made to the manufacturer's address: : Magdis LLC., Augusta Šenoe 37, 10431 Sveta Nedjelja, Hrvatska
The justification of the refund
If the refund request is justified, the Seller will, to the account of the request, refund or replace the Product with a new one within a maximum of 15 days from the date of receipt of the returned Product to the address indicated on the form for reclamation.
If the Seller has undoubtedly determined that the Product Claim is unjustified or that the Product is defective due to inadequate handling or use, the Seller is not obligated to make a refund or to supply the replacement product with a written explanation of the reasons for refusing the refund or replacement request.
9.OBJECTIONS
The Seller guarantees the quality of the product that is guaranteed by BioBaza manufacturer, Magdis d.o.o.
In accordance with Art. 10 ZZP, Internet Store www.biobaza.eu and Seller allow you to send your written complaints regarding web shopping to the following e-mail: Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli.
We will respond to all your remarks and objections within a maximum of 15 days.
In order to give you, in accordance with Article 10, paragraph 5 of the Consumer Protection Act, confirmion of receipt of the written complaint, and then reply to the same, it is necessary that you provide true information in a written statement with an address for the submission of the response to the objection.
10.ONLINE DISPUTE RESOLUTION
Through the special EU regulation from 15 February 2016, disputes over online purchase across the EU can be resolved through the ODR platform
(https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage).
If you encounter a problem during an online purchase within the EU (defective product, inability to substitute products, etc.), you can submit your objection in a faster and simpler way on the ODR platform link.
The advantage of this platform is that it can be used by consumers and traders, and the complaint can be submitted in any of the 23 official EU languages.
DECLARATION ON PROTECTION AND PERSONAL DATA COLLECTION
11. 11.DECLARATION ON PROTECTION AND PERSONAL DATA COLLECTION
Vaš dolazak na ovu stranicu jasno pokazuje koliko Vam je privatnost i zaštita osobnih podataka bitna. Međutim, nema razloga za brigu. U potpunosti smo predani zaštiti Vaše privatnosti te Vas odgovorno uvjeravamo da je zaštita Vaših osobnih podataka prioritet prilikom provođenja i organiziranja svih poslovnih procesa.
Poštujemo tajnost Vaših osobnih podataka i uvijek postupamo u skladu s odgovarajućim odredbama zakona i drugih propisa koji uređuju zaštitu osobnih podataka te odredbama ovih Pravila o zaštiti privatnosti. U tom smislu, iznimno nam je bitno i Vaše mišljenje te Vas molimo da nam se u slučaju bilo kakvih pitanja obratite na email adresu: Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli.
Iz gore navedenih razloga, sastavili smo ovu detaljnu Obavijest o privatnosti, a sve kako bismo Vas na transparentan i lako razumljiv način obavijestili o obradi Vaših osobnih podataka. Tako Vas prije svega želimo informirati o (i) osobnim podatcima koje prikupljamo, (ii) svrsi zbog koje ih prikupljamo, te (iii) Vašim izravnim pravima u pogledu obrade.
Odnosi na koje se primjenjuje ova Obavijest
Tijekom svakodnevnog poslovanja, MAGDIS d.o.o. ("MAGDIS") ulazi u veliki broj odnosa, kako s potrošačima, tako i s poslovnim partnerima i vlastitim zaposlenicima. Iz tog razloga, potrebno je detaljno razgraničiti na koje se odnose, odnosno vrste interakcije primjenjuju ove Obavijesti.
Slijedom navedenog, ova Obavijest se primjenjuje isključivo u sljedećim slučajevima:
- ako posjetite našu internetsku stranicu;
- ako ste pratitelj naših društvenih mreža;
- ako ste influencer ili sudjelujete na press eventima;
- ako sudjelujete u našim nagradnim igrama i promotivnim aktivnostima;
- ako kupujete proizvode preko web shopa na internetskoj stranici MAGDIS te ih je potrebno dostaviti na Vašu adresu;
- ako se pretplatite na naš newsletter;
- ako vršite reklamaciju proizvoda ili tražite njegovu zamjenu;
- ako posjećujete naše poslovne prostore (videonadzor ulaza i izlaza);
- ako nam se javite u svrhu zapošljavanja.
Tko obrađuje Vaše osobne podatke?
U pogledu obrada osobnih podataka koje se navode u ovoj Obavijesti, društvo MAGDIS d.o.o., sa sjedištem u Svetoj Nedelji, Augusta Šenoe 37, OIB: 67546850528 ("MAGDIS") je voditelj obrade u smislu UREDBE (EU) 2016/679 EUROPSKOG PARLAMENTA I VIJEĆA od 27. travnja 2016. ("GDPR").
Koje podatke prikupljamo i što radimo s njima?
Tijekom interakcije s Vama, obrađujemo razne osobne podatke. Obrada će ovisiti kako o vrsti interakcije koju imamo s Vama, tako i o usluzi koju Vam pružamo.
Slijedom navedenog, u nastavku izlažemo osobne podatke koje obrađujemo, kao i svrhu za koju ih obrađujemo:
Ime i prezime i kontaktni podatci (uključujući adresu, email, broj telefona/mobitela)
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Influenceri i sudionici press evenata
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Slanje promotivnih materijala, upita za suradnju, pozivnice/upita za dolazak na press evente te plaćanje naknade za suradnju.
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Ove podatke koristimo kako bismo Vam slali promotivne materijale, upite za suradnju, dolazak na press evente te izvršili plaćanje naknade za suradnju.
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Izvršavanje ugovora i legitimni interes MAGDIS (članak 6., st.1., t. b, f GDPR).
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Nagradne igre i promotivne aktivnosti
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Vaše kontakt podatke koristimo kako bismo Vam dostavili nagradu osvojenu na nagradnoj igri ili u slučaju promocije proizvoda – dostava tester proizvoda
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Dostava u svrhu slanja nagrade i promotivnih materijala/proizvoda, osobni podatci ispitanika prikupljaju se radi izvršenja ugovorne obveze i radi promocije proizvoda,
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Izvršavanje ugovorne obveze i legitimni interes (članak 6., st.1., t. b i f GDPR).
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Newsletter
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Ako nam za to date privolu, na e-mail ćemo Vam slati newsletter s obavijestima o našoj usluzi i novostima.
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Svrha ovog procesa je marketing naših usluga.
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Vaša privola (članak 6., st.1., t. a GDPR).
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Web shop i dostava
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Vaše ćemo osobne podatke koristiti i u svrhu obrade plaćanja iznosa koji plaćate pri kupnji proizvoda u web shopu te prikupljamo Vaše osobne podatke kako bismo mogli izvršiti dostavu proizvoda..
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Plaćanje i dostava kupljenih proizvoda, osobni podatci ispitanika prikupljaju se radi izvršenja ugovorne obveze.
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Izvršavanje ugovora (članak 6., st.1., t. b GDPR).
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Testiranja kandidata za posao
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Ako nam se javite kao potencijalni kandidat za posao u MAGDIS Vaše ćemo osobne podatke koristiti kako bismo procesuirali Vaš zahtjev i proveli testiranje prije zapošljavanja.
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Svrha ovog procesa je izvršenje radnji koje su potrebne i prethode procesu zapošljavanja.
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Izvršavanje radnji koje su potrebne prije sklapanja ugovora o radu (članak 6., st.1., t. b GDPR).
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Reklamacija proizvoda
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U slučaju da izvršite reklamaciju na određeni proizvod, obrađujemo Vaše osobne podatke kako bismo riješili pritužbu i zamijenili proizvod ili vratili novac.
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Obrađujemo Vaše osobne podatke kako bismo riješili pritužbu i zamijenili proizvod ili vratili novac.
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Izvršavanje ugovorne obveze (članak 6., st. 1., t. b GDPR).
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Datum rođenja
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Testiranja kandidata za posao
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Ako nam se javite kao potencijalni kandidat za posao u MAGDIS Vaše ćemo osobne podatke koristiti kako bismo procesuirali Vaš zahtjev i proveli testiranje prije zapošljavanja.
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Svrha ovog procesa je izvršenje radnji koje su potrebne i prethode procesu zapošljavanja.
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Izvršavanje radnji koje su potrebne prije sklapanja ugovora o radu (članak 6., st.1., t. b GDPR).
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Mjesto rođenja i prebivalište
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Testiranja kandidata za posao
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Ako nam se javite kao potencijalni kandidat za posao u MAGDIS Vaše ćemo osobne podatke koristiti kako bismo procesuirali Vaš zahtjev i proveli testiranje prije zapošljavanja.
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Svrha ovog procesa je izvršenje radnji koje su potrebne i prethode procesu zapošljavanja.
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Izvršavanje radnji koje su potrebne prije sklapanja ugovora o radu (članak 6., st.1., t. b GDPR)..
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Podatci o OIB-u i osobnim dokumentima (putovnica, osobna iskaznica)
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Influenceri i sudionici press evenata
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Slanje promotivnih materijala, upita za suradnju, pozivnice/upita za dolazak na press evente te plaćanje naknade za suradnju.
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Ove podatke koristimo kako bismo Vam slali promotivne materijale, upite za suradnju, dolazak na press evente te izvršili plaćanje naknade za suradnju.
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Izvršavanje ugovora i legitimni interes MAGDIS (članak 6., st.1., t. b, f GDPR).
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Platni podatci (IBAN, SWIFT, podatci o vrsti kreditne kartice i anonimizirani podatci o broju kartice)
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Influenceri
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Slanje promotivnih materijala, upita za suradnju, pozivnice/upita za dolazak na press evente te plaćanje naknade za suradnju.
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Ove podatke koristimo kako bismo Vam slali promotivne materijale, upite za suradnju, dolazak na press evente te izvršili plaćanje naknade za suradnju.
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Izvršavanje ugovora i legitimni interes MAGDIS (članak 6., st.1., t. b, f GDPR).
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Web shop i dostava
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Vaše ćemo osobne podatke koristiti i u svrhu obrade plaćanja iznosa koji plaćate pri kupnji proizvoda u web shopu te prikupljamo Vaše osobne podatke kako bismo mogli izvršiti dostavu proizvoda..
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Plaćanje i dostava kupljenih proizvoda, osobni podatci ispitanika prikupljaju se radi izvršenja ugovorne obveze.
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Izvršavanje ugovora (članak 6., st.1., t. b GDPR).
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Reklamacija proizvoda
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U slučaju da izvršite reklamaciju na određeni proizvod, obrađujemo Vaše osobne podatke kako bismo riješili pritužbu i zamijenili proizvod ili vratili novac.
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Obrađujemo Vaše osobne podatke kako bismo riješili pritužbu i zamijenili proizvod ili vratili novac.
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Izvršavanje ugovorne obveze (članak 6., st. 1., t. b GDPR).
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IP adresa
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Posjetitelji web stranice
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Prilikom Vaše posjete web stranici MAGDIS, prikupljamo Vašu IP adresu.
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Prikupljamo Vašu IP adresu kako bismo Vam omogućili posjet web stranici MAGDIS..
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Legitimni interes MAGDIS (članak 6., st.1., t. f GDPR).
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Korisničko ime
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Pratitelji društvenih mreža
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Prilikom Vaše stavljanja oznake "sviđa mi se" ili "prati/follow" na profile MAGDIS na društvenim mrežama prikupljamo Vaše korisničko ime profila.
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Prikupljamo Vaše korisničko ime kako bismo omogućili praćenje naših profila na društvenim mrežama.
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Legitimni interes MAGDIS (članak 6., st.1., t. f GDPR).
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Broj računa
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Nagradne igre i promotivne aktivnosti
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Vaše kontakt podatke koristimo kako bismo Vam dostavili nagradu osvojenu na nagradnoj igri ili u slučaju promocije proizvoda – dostava tester proizvoda.
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Dostava u svrhu slanja nagrade i promotivnih materijala/proizvoda, osobni podatci ispitanika prikupljaju se radi izvršenja ugovorne obveze i radi promocije proizvoda,
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Izvršavanje ugovorne obveze i legitimni interes (članak 6., st.1., t. b i f GDPR).
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Podatci o kažnjivim djelima/ nekažnjavanju
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Testiranja kandidata za posao
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Ako nam se javite kao potencijalni kandidat za posao u MAGDIS Vaše ćemo osobne podatke koristiti kako bismo procesuirali Vaš zahtjev i proveli testiranje prije zapošljavanja.
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Svrha ovog procesa je izvršenje radnji koje su potrebne i prethode procesu zapošljavanja.
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Izvršavanje radnji koje su potrebne prije sklapanja ugovora o radu (članak 6., st.1., t. b GDPR)..
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Podatci o obrazovanju i stručnoj spremi
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Testiranja kandidata za posao
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Ako nam se javite kao potencijalni kandidat za posao u MAGDIS Vaše ćemo osobne podatke koristiti kako bismo procesuirali Vaš zahtjev i proveli testiranje prije zapošljavanja.
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Svrha ovog procesa je izvršenje radnji koje su potrebne i prethode procesu zapošljavanja.
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Izvršavanje radnji koje su potrebne prije sklapanja ugovora o radu (članak 6., st.1., t. b GDPR)..
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Snimka lica osobe
Kako koristimo vaše podatke?
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Zašto ih uopće koristimo?
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Pravna osnova
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Videonadzor ulaza i izlaza
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Pri ulasku i izlasku iz poslovnih prostorija društva MAGDIS videonadzor snima Vaše lice.
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Obrađujemo Vaše osobne podatke radi zaštite sigurnosti i zdravlja kako Vas tako i svih radnika MAGDIS te u svrhu zaštite imovine.
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Legitimni interes (članak 6., st. 1., t. f GDPR).
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Prenošenje Vaših osobnih podataka
Ovisno o vrsti Vaše interakcije s MAGDIS, određene osobne podatke ćemo razmijeniti s trećim osobama. Pritom Vam jamčimo da cilj razmjene nije iskorištavanje Vaših osobnih podataka, već ih razmjenjujemo u svrhu pružanja kvalitetne i pravovremene usluge te usklađenosti sa zakonskim i podzakonskim obvezama.
Slijedom navedenog, MAGDIS će, ovisno o situaciji, moguće razmjenjivati osobne podatke sa sljedećim kategorijama osoba:
- Trećim pružateljima usluga koji obrađuje osobne podatke bilo u ime MAGDIS ili na zasebnoj pravnoj osnovi, a sve kako bismo mogli djelotvorno ispuniti traženu uslugu, odnosno isporučiti proizvode i pakete na temelju zajedničke poslovne suradnje i/ili s osnova korištenja neke zajedničke usluge i/ili legitimnog interesa (npr. obrada Vašeg plaćanja, dostava proizvoda). Takvi pružatelji usluga mogu koristiti osobne podatke samo u opsegu i u svrhu naloga koji su dobili od MAGDIS ili prema pravilima koje su sami odredili kao voditelji obrade osobnih podataka. Dodatne informacije u vezi sa zaštitom i obradom Vaših osobnih podataka osim od MAGDIS, možete provjeriti kod drugog voditelja obrade u sklopu obavijesti o obradi osobnih podataka koje su objavili na svojim web lokacijama (Facebook, Instagram);
- Trećim osobama i javnopravnim tijelima, i to (i) kako bismo bili usklađeni sa zakonskim ili podzakonskim pravilima, (ii) kako bismo postupili po obveznoj uputi ili nalogu javnopravnog tijela, (iii) kako bismo spriječili i/ili prijavili zlouporabne i nezakonite aktivnosti, (iv)kako bismo zaštitili prava i osobnu sigurnost naših zaposlenika ili (v) ako je to potrebno uslijed tužbi i drugih pravnih zahtjeva;
- Svim drugim osobama, u odnosu na koje smo zaprimili Vašu izričitu privolu za razmjenu.
Iznimno, u slučaju statusnih promjena društva MAGDIS (npr. pripajanje, spajanje, odvajanje itd.) Vaši osobni podatci mogu biti preneseni na drugu pravnu osobu.
Vaši podatci i treće zemlje
Vaši osobni podatci će se uglavnom obrađivati i prenositi isključivo unutar područja Europske Unije ili Europskog Ekonomskog prostora.
Osobni podatci će se samo iznimno prenositi drugim osobama u zemljama izvan Europske Unije (npr. društvene mreže poput Instagrama i Facebooka imaju svoje sjedište izvan EU/EEA). U takvim slučajevima s osobitom pažnjom postupamo prema Vašim osobnim podatcima i uvijek poduzimamo sve što je u našoj mogućnosti da spriječimo bilo kakve povrede.
Koliko dugo pohranjujemo Vaše podatke?
Razdoblje pohrane Vaših osobnih podataka primarno će ovisiti o svrsi za koju su prikupljeni. U tom smislu, jamčimo Vam da Vaše podatke nećemo čuvati dulje nego li je to nužno potrebno za izvršenje svrhe za koju su prikupljeni.
Iznimno, u određenim slučajevima ćemo možda imati pravnu obvezu da određene podatke čuvamo kroz dulje razdoblje nego li je to nužno potrebno za ostvarenje svrhe obrade. U tom ćemo slučaju osobne podatke pohranjivati samo unutar zakonom propisanog minimuma. Primjerice, evidencije i isprave o dnevnom gotovinskom prometu, poslovne knjige i knjigovodstvene isprave te druge evidencije moraju se čuvati minimalno 10 godina.
Zaključno Vas također obavještavamo da, uz ispunjenje GDPR-om propisanih pretpostavki, imate pravo zatražiti brisanje Vaših osobnih podataka u posjedu MAGDIS. Upute o načinu ostvarivanja Vaših prava detaljno su izložene u odjeljku "Vaša prava".
Djeca
MAGDIS je u potpunosti svjestan da su djeca osobito osjetljiva skupina te stoga obraća osobitu pozornost na zaštitu njihovih osobnih podataka.
Usluge MAGDIS-a nisu namijenjene djeci mlađoj od 16 godina. Ako doznamo da obrađujemo podatke o djetetu mlađem od 16 godina bez valjanog pristanka roditelja ili skrbnika, te ćemo podatke odmah obrisati.
Vaša prava
U svrhu djelotvorne kontrole nad obradom Vaših osobnim podataka, raspolažete s velikim brojem prava koje, u zakonom propisanim slučajevima, možete ostvarivati izravno prema MAGDIS.
Radi se o sljedećim pravima:
- Pravo tražiti obavijest obrađuje li MAGDIS Vaše podatke te ako da, zatražiti detaljne informacije o samoj obradi;
- Pravo tražiti pristup Vašim osobnim podatcima, na način da MAGDIS napravi njihovu kopiju, u fizičkom ili digitalnom obliku;
- Pravo tražiti ispravak Vaših netočno ili nepotpuno navedenih osobnih podataka koje posjedujemo;
- Pravo tražiti da izbrišemo Vaše osobne podatke koje posjedujemo;
- Pravo tražiti da ograničimo obradu Vaših osobnih podataka;
- Pravo tražiti da Vaše osobne podatke koje posjedujemo prenesemo drugom voditelju obrade;
- Pravo izjaviti prigovor na obradu Vaših osobnih podataka od strane MAGDIS, osobito u pogledu izravnog marketinga temeljenog na legitimnom interesu MAGDIS i automatizirane obrade;
- Pravo u svakom trenutku povući privolu za obradu Vaših osobnih podataka, ako se obrada temelji na privoli;
- Pravo na podnošenje prigovora nadzornom tijelu – u Hrvatskoj Agencija za zaštitu osobnih podataka, Selska cesta 136, Zagreb, Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli., tel: 01 4609-000
U slučaju da želite aktivirati bilo koje od gore navedenih prava (osim zadnjeg), molimo da kontaktirate našeg Službenika za zaštitu osobnih podataka koristeći podatke iz odjeljka "Kako nas možete kontaktirati?". Pritom molimo imajte na umu da ćemo u svrhu uspješne obrade Vašeg zahtjeva, prije svega morati utvrditi Vaš identitet (npr. slanjem preslike osobe iskaznice). Navedeni osobni podatci će se koristiti isključivo u svrhu identifikacije te će se izbrisati odmah po utvrđenju identiteta.
Ostvarivanje gore navedenih prava je u potpunosti besplatno. Međutim, u slučaju da su Vaši zahtjevi za ostvarivanjem prava očito neutemeljeni ili pretjerani, (npr. zbog učestalog ponavljanja unutar kraćeg vremenskog razdoblja) zadržavamo pravo da, prema vlastitoj ocjeni, (i) naplatimo razumnu naknadu za postupanje po zahtjevu ili (ii) odbijemo postupiti po zahtjevu.
Kolačići (Cookies)
Uvod
Kako bi posjećivanje naše internetske stranice bilo što ugodnije i zanimljivije, ova stranica na Vaše računalo sprema malenu količinu informacija, tzv. kolačića (eng. cookies). Kolačići, između ostalog, služe da bi web stranica radila optimalno te kako bismo bili u stanju vršiti daljnja unaprjeđenja stranice u svrhu poboljšavanja Vašega iskustva pregledavanja.
Korištenjem ove web stranice pristajete na uporabu kolačića. Blokiranje kolačića je moguće, nakon čega ćete i dalje moći pregledavati stranicu, no neke njezine mogućnosti neće Vam biti dostupne.
Što je kolačić?
Kolačić je malena tekstualna datoteka koja se automatski sprema na Vaše računalo, tablet ili mobitel ("Uređaj") kada posjetite određenu web stranicu. Na taj se način internetskoj stranici koja je poslala kolačić ili internetskoj stranici koja prepoznaje pohranjeni kolačić omogućava da "zapamti" Vaš Uređaj.
Takvim "pamćenjem" postižu se različite funkcije. Omogućava se efikasna navigacija unutar web stranice, pamte se Vaše postavke (npr. jezik) za buduće posjete web stranice te se općenito nadograđuje njezina kvaliteta i atraktivnost. Ukratko, stranici se omogućava da prikaže informacije prilagođene Vašim potrebama. U tom pogledu, kolačićima se omogućuje da su reklame koje se prikazuju na internetu vezane uz vaše potrebe i interese.
Postoje različite vrste kolačića, međutim, možemo ih podijeliti u sljedeće dvije glavne podjele:
- Prema pošiljatelju kolačića:
- Vlastiti kolačići (first-party cookies) – kolačići koji se Vašem Uređaju dostavljaju od strane naše web stranice;
- Kolačići treće strane (third party cookies) – kolačići koji se Vašem Uređaju dostavljaju od web stranice koja je drugačija od stranice koju ste posjeti.
- Prema vremenu pohrane
- Kolačići sesije – kolačići koji se automatski brišu nakon što zatvorite preglednik (browser);
- Trajni kolačići – kolačići koji ostaju pohranjeni na Uređaju do isteka određenog roka. Oni omogućuju prepoznavanje Vašeg uređaja prilikom sljedećeg posjeta web stranice.
Korištenje kolačića na www.biobaza.eu
Naša web stranica koristi sljedeće vrste kolačića:
- Tehnički kolačići – radi se o kolačićima koji su nužno potrebni kako bismo Vam pružili uslugu koju ste zatražili te kako bi naša web stranica uopće bila operabilna.
- Analitički kolačići – radi se o kolačićima koji prate statističku posjećenost web stranice radi dobivanja nužnih informacija o uspješnosti web stranice i pri tom također koristi uslugu treće strane pod nazivom Google Analytics.
- Funkcionalni kolačići – radi se o kolačićima koji omogućavaju da Vas naša stranica prepozna te zapamti Vaše postavke kad ju ponovno posjetite (npr. jezik stranice)
- Marketinški kolačići – radi se o kolačićima putem kojih prikupljamo određene podatke (podatke o Vašim posjetima našoj stranici, sadržajima koje ste gledali, poveznicama koje ste pratili itd.), a sve kako bismo Vam prezentirali marketinške sadržaje prilagođene Vašim interesima. Oni se mogu koristiti kako na samoj web stranici, tako i na prikazivačkim mrežama te kroz korištenje remarketinga na usluzi Google Analytics.
Također, u svrhu planiranja objava sadržaja primjerenih Vašim interesima i budućih marketinških kampanja koristimo alat Google Analytics Demographics and Interest Reporting gdje možemo upotrebljavati podatke iz Googleova oglašavanja na temelju interesa ili podataka o publici treće strane (npr. dob, spol i interesi) na usluzi Google Analytics.
Kada koristite našu internetsku stranicu možete također zaprimiti kolačić „treće strane“. Drugim riječima, treće osobe mogu prikupljati informacije putem kolačića i sličnih tehnologija (web beacons).
Upotrebom kolačića treće strane (uključujući i Google), u suradnji sa MAGDIS, prikazuju oglase MAGDIS-a na web-lokacijama na cijelom internetu.
U slučaju da se implementacijom kolačića obrađuju neki Vaši osobni podatci, našu obradu temeljimo na članku 6., stavku 1. b i/ili f GDPR, odnosno nužnosti ispunjenja ugovora kojeg je ispitanik obrade stranka ili zaštite naših legitimnih interesa za optimalnim i efikasnim funkcioniranjem web stranice.
Kako onemogućiti kolačiće?
Korištenjem naše web stranice, pristajete da se na Vaš uređaji pohranjuju različite vrste kolačića. Međutim, u slučaju da želite izbrisati određene kolačiće i/ili spriječiti njihove pohranjivanje u nastavku su u kratkim crtama izložene upute kako to i učiniti.
Ako želite možete onemogućiti spremanje kolačića na Vaše računalo, no blokiranje svih kolačića moglo bi imati negativan učinak na korištenje mnogih internetskih stranica, pa tako i ove. Postavke kolačića mogu se kontrolirati i konfigurirati u Vašem internetskome pregledniku. Želite li izbrisati ili onemogućiti kolačiće na svojem računalu potrebno je ažurirati postavke Vašeg internetskog preglednika.
Budući da se preglednici međusobno razlikuju, način promjene postavki nije jednak. Slijedom navedenog, u nastavku je dana lista poveznica na kojima možete pronaći detaljnije informacije o promjeni postavki za pojedine preglednike:
Možete isključiti i usluge Google Analytics i Google AdWords za oglašavanje na prikazivačkoj mreži i prilagoditi oglase za Google prikazivačku mrežu pomoću alata Upravitelj postavki oglasa (https://adssettings.google.com/authenticated?hl=hr).
Detaljne informacije o Google Analytics, kao i o mogućnostima korisnika da reguliraju postavke kolačića koji su za to nužni, dostupne su na: http://www.google.com/analytics/learn/privacy.html
Molimo obratite pozornost na činjenicu da su u slučaju neprihvaćanja kolačića moguća ograničenja određenih funkcija naše internetske stranice.
Dodatne informacije o kolačićima
Ako želite saznati više o kolačićima, dodatne informacije možete dobiti na sljedećim poveznicama:
Društvene mreže
Društvene mreže također mogu postavljati kolačiće na Vaše računalo. To se događa na web stranicama koje Vam omogućavaju prijavu i registraciju preko računa društvenih mreža te ukoliko dijelite sadržaj web stranice na društvenim mrežama (npr. putem „Like“ gumba). Konkretni utjecaj na Vašu privatnost će se razlikovati od društvene mreže do društvenu mreže te ovisi o postavkama privatnosti koje ste izabrali na tim mrežama. Kako upravljati ovim kolačićima možete saznati na njihovim web stranicama.
Kako nas možete kontaktirati?
Stojimo Vam u svakom trenutku na raspolaganju da nas kontaktirate vezano uz obradu osobnih podataka od strane MAGDIS.
U tom pogledu, MAGDIS je imenovao službenika za zaštitu osobnih podataka kojeg možete u bilo kojem trenutku kontaktirati vezano uz sva pitanja obrade Vaših osobnih podataka i ostvarivanja prava iz Uredbe.
Stoga, u slučaju da:
- Želite koristiti bilo koje od Vaših prethodno navedenih prava; ili
- Općenito imate bilo kakva pitanja, primjedbe ili sugestije u pogledu obrade osobnih podataka
Slobodno nas kontaktirajte u bilo koje doba, i to koristeći sljedeće kontakt podatke
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Službenik za zaštitu osobnih podataka
Mislav Bradvica
BRADVICA MARIĆ WAHL CESAREC
Miramarska 24 10 000 Zagreb
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Promjene obavijesti o privatnosti
U svrhu usklađenja s zahtjevima GDPR-a i drugih primjenjivih propisa, ova Obavijest o privatnosti je ažurirana i izmijenjena dana 26. veljače 2021.
Budući da je vjerojatno da će se protekom vremena mijenjati postojeći te moguće implementirati novi procesi obrade osobnih podataka, biti će potrebno izmijeniti ili nadopuniti ovu Obavijest o privatnosti. Izmijenjena ili dopunjena verzija Obavijesti biti će obavljena na stranici MAGDIS odmah po njezinom donošenju.
U slučaju da napravimo značajne izmjene, o tome ćemo Vas jasno i pravovremeno obavijestiti kako biste mogli proučiti izmjene te samostalno odlučiti hoćete li nastaviti koristiti usluge MAGDIS. Ovisno o vrsti obrade osobnih podataka, obavijest će biti objavljena na internetskoj stranici MAGDIS.