WEB SHOP AND DELIVERY

3. WEB SHOP AND PAYMENT

The web shop is available in the territory of the Republic of Croatia and states that are members of the European Union.

The minimum order value in Biobaza online shop is 20 Euros.

During use of the www.biobaza.eu website, users are obligated to give correct, valid and complete personal information, especially while filling in the registry form. Otherwise, the Seller is authorized to forbid access or service delivery that is offered.

During the ordering of each offered product, users agree to these General Terms and confirm that they were informed about the main product features, the name and the location of Seller, their phone number, e-mail address, business place address, address for sending complaints, retail price, expenses and delivery conditions, payment conditions, procedure for resolving complaints, terms, deadlines and procedure for unilateral termination of a contract, the consumer right to terminate a contract concluded through means of distance communication within 14 (fourteen) business days, situations in which the right of consumers to terminate the contract is excluded, the costs of using the means of distance communication, the period in which the bid or the price apply to, to this General Conditions, and all of this before the conclusion of a sales contract.

3.1. Registration

When ordering for the first time at the web shop, it is necessary to register at www.biobaza.eu via electronic form with correct, valid and complete personal information.

At registration, every user automatically subscribes to our newsletter. If you don’t want to be subscribed to our newsletter, feel free to unsubscribe at any moment by sending an e-mail to Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli..

If you are not a registered user or buyer but still want to receive our notices, you can subscribe to our newsletter at the right corner of the home page.

By registration User:

• Accepts General Terms entirely
  ● Confirms that his/her information provided is complete, accurate, true and valid
  ● Gives the Seller approval that, in accordance with the Personal Data Protection Act, he may process User's personal data for the purposes of his own records, for the purpose of creating a customer database, for notification of new products and services, promotions and protecting user interests and preventing any misuse

Registration or creating user account is meant for only one person and it is not permissible to share information about registration or user account with third parties. User is obligated to keep the data about user account and password. The Seller considers each registration as a special right and is not allowed to use a third-party registration or user account.

The User is also liable for all unauthorized activities executed under his / her username and / or password, if he/she has not previously notified the Seller about any unauthorized use of his / her username and / or password (or suspicion).
Changing the data is possible after login, on the Personal Page, where you can also view information about active orders.

3.2. Precontractual notice

According to Article 57 of the Consumer Protection Act, the Seller shall notify the Buyer in a clear and understandable manner regarding:

1. the main features of the product, to the extent that it is appropriate with respect to the product and medium used for notification
2. its name and headquarters, telephone number and email address to which the consumer can address his / her potential complaints
3. the retail price of the product and the costs of transport, delivery or postal services
4. terms of payment, terms of delivery of goods and manner of solving possible consumer complaints
5. the conditions, time limits and the procedure for exercising the right to unilaterally terminate the contract as well as the one-off termination contract in accordance with Article 74, paragraph 1 of this Act, in cases where such right exists

By agreeing to these General Terms and Conditions, the Buyer agrees to be provided with Confirmation of an Advanced Notice at the e-mail address he/she provided as a contact when placing his/hers order or by post to his/her home address along with the Delivery of the Product and the Account.

3.3. Online purchase procedure

Registration

You need to click on the “registration” link at the top right corner on the www.biobaza.eu homepage. Write your preferred username in the “Registration” box, your name, surname, country, e-mail and password and then klick “Register”. For every other login go to the “Log in” option at the top right corner and under “existing user” box fill in your user information.

Purchase

After registration, the User has access to the desired products on the Seller's pages, becomes acquainted with the page’s products, that are clearly identified with all the necessary details including: name, description, price with VAT included and similar. If the User decides to purchase a particular product, after becoming familiar with the content of the page where the Seller has provided all the details of the same, he chooses the "Add to Cart" option.

Promo codes

Occasionally we send Promo codes to newsletter subscribers via e-mail or other communication channels. Promo codes bring various benefits, from gifts to discounts. Every code has a deadline and is used by entering the valid Promo code in special frame in cash register and then pressing “enter”. The Buyer can use only one Promo code per purchase.
The amount of Promo codes is expressed in percentage (%) and it refers to price discounts at the web shop, though the amount varies depending on the promotions.

Cart

After adding all chosen products, the User goes to the “Cart” option at the top right-hand corner of the www.biobaza.eu page, where the completed cart content is shown. At this point, the user can review their order, add or remove products or services and adjust their amount. After the cart content editing process, the User chooses the "Confirm Order" option to save wanted changes and make the purchase.

Delivery

The Seller delivers only to member countries of the European Union through a reputable delivery service.
At this step, the delivery address is taken from the address that the User entered during Registration on the web site www.biobaza.eu.

If the Buyer's address differs from the delivery address, the Buyer submits a new order delivery address.

The delivery price will depend on the delivery address of the order and the quantity of the ordered products, and the weight of the ordered products.

The delivery prices are defined by the table value for each country, by the weight classes in kilograms:

-1th class: price < 2kg
-2th class: price < 3kg
-3th class: price: <5kg
-4th class: price: <15kg
-5th class: price: <20 kg

The delivery price will be shown to the Buyer after completing the order and selecting the delivery address.

The seller is not responsible for any delays in delivery, damages and other obligations that are in the domain of the delivery service, but will, in agreement with them, provide a quality service for each customer. If the Buyer sees any damage during the acceptance of the goods, he/she is obliged to send the complaint to the vendor immediately and to send the complaint in writing to the seller's e-mail address Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli..

 

 

 

Payment

In Biobaza web store, you can pay for all your orders via your PayPal account, a popular electronic payment service that provides secure and easy online payment.

You can also make payments with Mastercard, Maestro, Visa, Discover and Diners credit cards.

You will be able to pay for the ordered Products and delivery according to the model you select while completing the order. Payment for the Product can be made:

• one-time online payment via PayPal
• one-time payment with credit/debit cards

Payment is considered completed at the moment of receipt of authorization by PayPal or Corvus Pay advanced system for secure acceptance of payment cards via the Internet.

 

What is PayPal?

PayPal is an e-commerce tool which acts as a payment broker between buyer and seller through online transfer of funds. One of the biggest benefits of PayPal is that the user does not leave a credit card or bank account number when paying at a web store, thus significantly reducing the risk of misuse of personal information. For this reason, PayPal is accepted by the user as a secure intermediary between the two parties. Link https://www.paypal.com/hr/webapps/mpp/buyer-protection

You can open your online account for free, and you can buy online with your PayPal account, transfer money, and receive money online. These services to you as buyer are free, and PayPal earns by charging merchants a fee for each transaction.

If you want to open a PayPal account, you need your own e-mail address and credit or debit card. Click on this link to open your own PayPal account (https://www.paypal.com/hr/cgi-bin/?cmd=_display-country-functionality-outside).

Debit or credit card Payment

Payment is possible with MasterCard, Diners, Discover, Visa or Maestro cards. The purchase with credit or debit cards payments is calculated in EUR. The invoice for the completed purchase will also be submitted with EUR currency.
We use a card pre-authorization system, by reserving the amount of the total order until we determine that the ordered items are available for delivery. The credit card is charged when the customer's order is handed to the courier delivery service for delivery to the customer's address.
Payment is made quickly and easily by debiting the customer's bank account and customer data (name and surname, card number, expiration date, CVC control number) are protected and are transmitted and processed in encrypted form.
In the event of a refund of all or part of the order, the amount of returned items will be refunded to the credit card
previously charged. Please note that the refund time for your account depends on the type of card and the issuer. If any of the ordered items is not currently available, the customer will have the order amount reduced and the card will be charged for the amount reduced by the item missing for delivery.

Final Order review

This final step in the online shopping process is a place where the user can view all the details on payment options, delivery, cart product content, total value and other information before finally endorsing the purchase (this step is considered as pre-notification).
If some of the data is incorrectly entered, the user can return to the step where he entered it and modify them. Once the Customer verifies that all data has been entered and quantities and products ordered are correct, he chooses the "order" option. When the order is successfully received by the Seller, a message "Order Received successfully" is displayed to the Buyer. The customer’s email address will be emailed to the details of the order. In case of an error occurring during the electronic order process, the message "Order unfortunately failed" is displayed to the user. In this case, the order is not deemed to have been executed.

Bill

A bill will be included in the package or one of the packages if the ordered item is delivered in multiple packages.

Inability to deliver

If some of the products ordered cannot be delivered, the seller will contact the buyer via e-mail and notify him/her of the situation. The buyer may cancel the ordered product or request a replacement product. All other ordered products will be delivered to the Buyer.

4. STATEMENT ON ONLINE PAYMENT SECURITY

PayPal, an advanced card payment system, is used for payment on our web store via the Internet (https://www.paypal.com/hr/webapps/mpp/buyer-protection)

5. PRODUCT PRICES

All stated product prices and delivery prices are retail prices, expressed in EUR for customers from Croatia and the European Union, and include the corresponding VAT. VAT is calculated according to the tax rate of the country to which the ordered package is delivered. Product prices do not include shipping costs.

Prices, terms of payment and promotional offers are valid only at the time of order and / or payment.

The web store's price list is executed on multiple levels and is controlled in detail, but no matter how high a level of control, there is a possibility of error. Such situations are extraordinary and we apologize in advance to our Customers who will be notified about the situation, the incorrect price for the particular product and the possible inability to deliver a Customer's specific order.

Price changes

Expressed prices are subject to change and any changes will be timely recorded within the web store. Seller is authorized to change prices without prior notice.

Bargains, discounts and promo sales

Within the web shop, discounts and daily or weekly sales promotions will be made for each Product, Product Group, and / or all Products.

Prices, terms of payment and discounts are valid only at time of order. With promotions, the sale of products on discount is limited.

6. SOLD-OUT ITEMS

In certain cases, because of high demand, it is possible that the Seller will not be able to deliver some of the Products ordered, meaning that some of the Products from the offer are sold in full or in part. In the case of Sold Out Products, the Buyer will be notified by e-mail before the goods are delivered and in this case the Seller is not responsible for any liability.

It is possible to make purchases and delivery of the products through www.biobaza.eu, in the territory of the Republic of Croatia and the territory of the member states of the European Union. We deliver by reputable delivery services. Delivery is completed at the home or business address provided by the Buyer at the time of purchase at www.biobaza.eu.
We will pack the goods properly for the carriage of goods to prevent damage or impairment of the contents during transport (placing the contents of the shipment in the appropriate packaging - wrap, box etc.).
Delivery deadlines are shown in the table in the "Shipping Costs" section.

Shipping Costs

The delivery price depends on the delivery address (Croatia or EU Member States) and depends on the weight of the package itself.
The delivery price is always displayed separately and printed on the bill. The Seller charges the Customer for delivery of the Products according to the price list and the packaging of the product is included in the delivery price.
The delivery price will depend on the delivery address of the order and the quantity, or the weight of the ordered products.
The delivery prices are defined by the table value for each country, by the weight classes in kilograms:

This price list is informative and changeable. Valid delivery prices are visible at time of order. The delivery price will be shown to the Buyer after completing the order and selection of a delivery address.
The seller is not responsible for any delays in delivery or damages and other obligations that are in the domain of the delivery service, but will, in agreement with them, provide a quality service for each customer.
In case the Buyer sees any damage during the acceptance of goods, he / she is obliged to warn the vendor about the complaint immeadiately and send the complaint in writing to the seller's e-mail Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli.

Shipment to buyer

Each shipment shall be verified and signed by the Recipient upon receipt of the goods. According to the provisions of the Mandatory Relationship Act, the consignment of a delivery note shall be deemed that products have been delivered in an undamaged condition by the deliverer, and thereafter the carrier is exempt from any subsequent liability. The sender will indicate the reference number of the accompanying documentation in the acceptance list, with a later signed list with the reference number to prove the delivery.

Receipt of goods

Upon delivery od the purchased Product, Buyer receives all documentation accompanying the product, invoice and receipt of the shipment which is required to be signed, if there is no reason for a complaint. By signing on the receipt of the shipment, the Buyer acknowledges that during the acceptance of the Product, he has undertaken a review of the Product and it has been accepted without any visible damage, that it quantitatively and qualitatively corresponds to the products from the account and that all the documents have been delivered with the products according to the legal regulations.

If during the review of the submitted products, the Buyer finds reasons for complaint as described above, the goods must be immediately transferred to the deliverer because the complaints filed after the delivery of the delivered Products will be disregarded by the Seller.
When purchasing the delivered Product, the Buyer is obliged to check the delivered product for any visible external damage to the shipment and / or the products inside the shipment and immediately claim them to the delivery worker and refuse to take over the delivered products on which their is visible damage.
If a product has a hidden fault that could not be detected by a regular review during acceptance, but only when opening the product - the buyer is entitled to one-sided termination of the contract and refund, replacement of the product, removal of or reduction of the price.

Inability to deliver:

If the Buyer or authorized dealer does not accept the shipment at the delivery address himself, the goods will be temporarily stored in the post office or at the local / regional courier service department and will give the Buyer a notice with exact information and a telephone number where he can arrange the term of the next delivery.

A wrongly delivered product

In cases where the product is shipped to the Buyer different from the one he/she has purchased, the Buyer is entitled to the Delivery of the Ordered Product and, if it is not possible, the Buyer is entitled to a refund for the amount of the Paid Product, the Delivery Price and the Cost reimbursement and is obliged to return the wrongly delivered Product.

Refusal to take over the shipment

In case a Customer does not want to accept the Product or refuses to accept the Product for no valid reason, the Seller reserves the right to demand reimbursement of costs for packaging, transportation and other possible costs.

TERMINATION OF CONTRACT

8. 8. TERMINATION OF CONTRACT AND RETURN OF PURCHASED PRODUCT

Termination of contract

Buyer can terminate the contract (cancel the order):

1. Unilaterally, without any reason with deadline of 14 days after delivery date of the product

2. In case the delivered product is defective

 

8.1. Unilateral termination of the Contract

If the buyer decides to cancel the contract (cancel the order) before the goods are delivered for delivery, the refund will be made within three (3) business days.

According to the Consumer Protection Act, in the case of distance purchases (when not for personal acceptance but delivered via a delivery service), you are authorized to terminate the Contract unilaterally, not giving reasons for this, within 14 days from the date of delivery of the product or delivery of the last product from the order. You can download the standard information sheet for a one-off termination agreement on this link on this linka

You may unilaterally terminate the contract using this form or by any other unambiguous statement in which you express your will to terminate the contract and provide the necessary order information as stated in the One-time Merchandise Sale Agreement Form.

To be eligible for a one-off termination of this Agreement, you are required to notify Hampton LLC, at mail Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli., about your decision to unilaterally terminate the contract before the expiration of the 14-day deadline, and this by an unquestioned statement, by post or e-mail indicating your name, surname, address, phone number or e-mail address or you can use an enclosed example of a one-off termination contract form.

In the case of a unilateral termination of the contract, we will act according to the Consumer Protection Act or the Mandatory Relationship Act. The refund of the merchandise, for which you are seeking a unilateral termination of the contract, will be completed without delay and within 14 days from the day the goods are delivered to the warehouse at the address of the manufacturer: Magdis LLC, Augusta Šenoe 37, 10431 Sveta Nedjelja, Croatia, or after receipt of a certificate confirming that you have returned the goods to the warehouse and that the warehouse received the goods. Refunds will be made in the same way that you made your payment. Please note that when refunding the card money, the refund process may take a couple of days longer until the amount is visible on your card account.

Returns must be made by the Purchaser without delay, at the latest within 14 days of the date of the unilateral termination of the contract. According to the Consumer Protection Act, the buyer is liable to bear the direct costs of returning the goods if he / she uses his right to unilaterally terminate the contract. In accordance with Article 77, paragraph 5 of the Consumer Protection Act, the buyer is responsible for any impairment of the purchased product resulting from the handling of the purchased product.

The prerequisite for a unilateral termination of the Agreement is that the Product was not used and was returned to the Seller in the identical condition in which it was accepted by the Buyer, in the original packaging, with the declaration and with the relevant bill and documentation.

The buyer is liable to bear the costs of delivering the goods to the Buyer and to return the goods to the Seller if all the Seller's conditions are fulfilled, that the product / products that have been ordered and delivered Buyer are undamaged.

8.2. Termination of Contract due to damaged product

If the reason for refund or replacement is a damaged or defective product, replacement is at the Seller’s expense, in case that the Product was accepted without any visiable damages during transportion. 

If the Product is damaged by the delivery service and the Buyer notices reason for reclamation because of the way of handling the product during delivery, the Buyer should claim damages right away to the deliverer because reclamations regarding transport and delivery will not be taken into account after delivery of products.

Return of products

Ordered products are packed in a way that they won’t be damaged by common transport services. Packages can contain varionus protection materials to prevent breaking (paper, styrofoam, sponge and/or similar protection).

In every case of the return of products, the Buyer is obligated to return the whole product to the Seller, in the condition they were delivered inside the original package (commercial packaging product was delivered in), with all coresponding parts and documents and every feature, whose purpose is to show how Product was not used or damaged, should not be removed or damaged. 

If the Buyer returns the Product that is defective, has major damages or with missing parts and documents, and if he/she does not deliver the Product within 14 days from termination of contract, it is considered that the Buyer did not fulfill his/hers obligation to refund the goods and the Seller is not obligated to refund the money or send a replacement.    

In the case of contracts concluded at a great destance, because of its nature it may not be returned in the usual manner described in point 7.2. Under these General Terms and Conditions, the Buyer shall also bear the costs of returning the Goods. The buyer must make a refund of the goods without delay and within 14 days from the date when, in accordance with Article 74 of the Consumer Protection Act, he informed the Seller of his decision to terminate the contract. It is considered that the Buyer has fulfilled his obligation in time if, prior to the expiry of the above mentioned deadline, he or she submits the goods to the Seller. The buyer is responsible for any impairment of the goods resulting from the handling of the goods, except for what was necessary to determine the nature, characteristics and functionality of the goods.

The order returns must be made to the manufacturer's address: : Magdis LLC., Augusta Šenoe 37, 10431 Sveta Nedjelja, Hrvatska

The justification of the refund

If the refund request is justified, the Seller will, to the account of the request, refund or replace the Product with a new one within a maximum of 15 days from the date of receipt of the returned Product to the address indicated on the form for reclamation.

If the Seller has undoubtedly determined that the Product Claim is unjustified or that the Product is defective due to inadequate handling or use, the Seller is not obligated to make a refund or to supply the replacement product with a written explanation of the reasons for refusing the refund or replacement request.

9. OBJECTIONS

The Seller guarantees the quality of the product that is guaranteed by BioBaza manufacturer, Magdis d.o.o.

In accordance with Art. 10 ZZP, Internet Store www.biobaza.eu and Seller allow you to send your written complaints regarding web shopping to the following e-mail: Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli. 

We will respond to all your remarks and objections within a maximum of 15 days.

In order to give you, in accordance with Article 10, paragraph 5 of the Consumer Protection Act, confirmion of receipt of the written complaint, and then reply to the same, it is necessary that you provide true information in a written statement with  an address for the submission of the response to the objection.

10. ONLINE DISPUTE RESOLUTION

Through the special EU regulation from 15 February 2016, disputes over online purchase across the EU can be resolved through the ODR platform

(https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage).

If you encounter a problem during an online purchase within the EU (defective product, inability to substitute products, etc.), you can submit your objection in a faster and simpler way on the ODR platform link.

The advantage of this platform is that it can be used by consumers and traders, and the complaint can be submitted in any of the 23 official EU languages.

 

DECLARATION ON PROTECTION AND PERSONAL DATA COLLECTION

11. 11. DECLARATION ON PROTECTION AND PERSONAL DATA COLLECTION

Privacy notice and Cookies

Your arrival on this page clearly shows how much privacy and personal data protection is important to you. However, there is no need for concern. We are fully committed to protecting your privacy and we responsibly assure you that the protection of your personal data is our priority when implementing and organizing all business processes.

We respect the confidentiality of your personal information and we always act in accordance with the relevant provisions of laws and other regulations governing the protection of personal data and the provisions of these Privacy Policy. In this regard, we are extremely concerned about your opinion and please feel free to contact us at Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli. if you have any questions.

For the above reasons, we have compiled this detailed Privacy Notice, so that we can inform you in a transparent and easy-to-understand way of processing your personal information. First of all, we would like to inform you about (i) the personal information we collect, (ii) the purpose for which we collect them, and on (iii) your rights regarding the data processing.

Interactions to which this Notice applies

On a daily basis, MAGDIS d.o.o. ("MAGDIS") enters into numerous interactions, both with consumers, business partners and its own employees. Against this background, it is necessary to distinguish clearly between the types of interactions to which this Notice applies:

Accordingly, this Notice applies only in the following cases:

• If you visit our website;
• If you follow our social networks;
• If you are an influencer or participate in press events;
• If you participate in our prize games and promotional activities;
• If you buy products via web shop on the MAGDIS website and the products have to be delivered to your address;
• If you subscribe to our newsletter;
• If you are complaining about a product or looking for a replacement;
• if you visit our business premises (video surveillance of entrances and exits);
• if you contact us for employment purposes.

Who processes your personal information?

With respect to the processing of personal data enlisted in this Notice, the company MAGDIS d.o.o., with the registered seat in Sveta Nedelja, Augusta Šenoe 37, OIB: 67546850528 ("MAGDIS") is the controller within the meaning of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (“GDPR”).

What data do we collect and what do we do with them?

During the interaction with you, we process various personal information. Processing will depend on the type of our interaction and on the data processing in question.

In line with the foregoing, below you can find the categories of personal data that we process, and the purpose for which data is being processed:

Name and surname and other contact details (including address, email, phone number, fax number)

How do we use your data?	Why do we use them?	Legal basis
Influencers and participants in press events
Sending promotional materials, inquiries for cooperation, invitations / inquiries to attend press events and payment of cooperation fees.	We use this information to send you promotional materials, inquiries for cooperation, for attendance to press events and to make the payment of the cooperation fee.	Contract performance and legitimate interest MAGDIS (Article 6, paragraph 1, item b, f GDPR).
Prize games and promotional activities
We use your contact information to deliver the prize won in the prize game or in the case of product promotion - product tester delivery	Delivery for the purpose of sending the prize and promotional materials / products, personal data of the respondents are collected for the purpose of fulfilling the contractual obligation and for the purpose of product promotion	Performance of a contractual obligation and legitimate interest (Article 6, paragraph 1, items b and f of the GDPR).
Newsletter
If you give us your consent, we will send you an e-mail newsletter with information about our service and news.	The purpose of this process is to market our services.	Your consent (Article 6, paragraph 1, item a of the GDPR).
Web shop and delivery
We will also use your personal data for the purpose of processing the payment of the amount you pay when purchasing the product in the web shop, and we will collect your personal data so that we can deliver the product.	Payment and delivery of purchased products, personal data of respondents are collected for the performance of contractual obligations.	Execution of contracts (Article 6, paragraph 1, item b GDPR).
Pre-employment testing
If you contact us as a potential job candidate at MAGDIS, we will use your personal information to process your application and conduct pre-employment testing.	The purpose of this process is to perform the actions that are necessary and precede the employment process.	Execution of actions required before concluding an employment contract (Article 6, paragraph 1, item b of the GDPR).
Product complaint
In the event that you make a complaint about a particular product, we process your personal information in order to resolve the complaint and replace the product or refund the money.	We process your personal information in order to resolve the complaint and replace the product or refund the money.	Execution of a contractual obligation (Article 6, paragraph 1, item b of the GDPR).

 

Date of birth

How do we use your data?	Why do we use them?	Legal basis
Pre-employment testing
If you contact us as a potential job candidate at MAGDIS, we will use your personal information to process your application and conduct pre-employment testing.	The purpose of this process is to perform the actions that are necessary and precede the employment process.	Execution of actions required before concluding an employment contract (Article 6, paragraph 1, item b of the GDPR).

Place of birth and residence

How do we use your data?	Why do we use them?	Legal basis
Pre-employment testing
If you contact us as a potential job candidate at MAGDIS, we will use your personal information to process your application and conduct pre-employment testing.	The purpose of this process is to perform the actions that are necessary and precede the employment process.	Execution of actions required before concluding an employment contract (Article 6, paragraph 1, item b of the GDPR).

Data on Personal identification number (OIB) and data in personal documents (passport, identity card)

How do we use your data?	Why do we use them?	Legal basis
Influencers and participants in press events
Sending promotional materials, inquiries for cooperation, invitations / inquiries to attend press events and payment of cooperation fees.	We use this information to send you promotional materials, inquiries for cooperation, attendance to press events and to make the payment of the cooperation fee.	Contract performance and legitimate interest MAGDIS (Article 6, paragraph 1, item b, f GDPR).

Payment data (IBAN, SWIFT, credit card type data and anonymized card number data)

How do we use your data?	Why do we use them?	Legal basis
Influencers and participants in press events
Sending promotional materials, inquiries for cooperation, invitations / inquiries to attend press events and payment of cooperation fees.	We use this information to send you promotional materials, inquiries for cooperation, attendance to press events and to make the payment of the cooperation fee.	Contract performance and legitimate interest MAGDIS (Article 6, paragraph 1, item b, f GDPR).
Web shop and delivery
We will also use your personal data for the purpose of processing the payment of the amount you pay when purchasing the product in the web shop, and we will collect your personal data so that we can deliver the product.	Payment and delivery of purchased products, personal data of respondents are collected for the performance of contractual obligations.	Execution of contracts (Article 6, paragraph 1, item b GDPR).
Product complaint
In the event that you make a complaint about a particular product, we process your personal information in order to resolve the complaint and replace the product or refund the money.	We process your personal information in order to resolve the complaint and replace the product or refund the money.	Execution of a contractual obligation (Article 6, paragraph 1, item b of the GDPR).

IP adress

How do we use your data?	Why do we use them?	Legal basis
Website visitors
When you visit the MAGDIS website, we collect your IP address	We are collecting your IP address in order to enable you to visit the MAGDIS website.	Legitimate interest MAGDIS (Article 6, paragraph 1, item f GDPR).

Username

How do we use your data?	Why do we use them?	Legal basis
Social networks followers
When you press the button "like" or "follow" / "follow" tag on MAGDIS profiles on social networks, we collect your profile username.	We collect your username to enable tracking of our social network profiles.	Legitimate interest MAGDIS (Article 6, paragraph 1, item f GDPR).

Account number

How do we use your data?	Why do we use them?	Legal basis
Prize games and promotional activities
We use your contact information to deliver the prize won in the prize game or in the case of product promotion - product tester delivery	Delivery for the purpose of sending the prize and promotional materials / products, personal data of the respondents are collected for the purpose of fulfilling the contractual obligation and for the purpose of product promotion	Performance of a contractual obligation and legitimate interest (Article 6, paragraph 1, items b and f of the GDPR).

Data on criminal offenses / impunity

How do we use your data?	Why do we use them?	Legal basis
Pre-employment testing
If you contact us as a potential job candidate at MAGDIS, we will use your personal information to process your application and conduct pre-employment testing.	The purpose of this process is to perform the actions that are necessary and precede the employment process.	Execution of actions required before concluding an employment contract (Article 6, paragraph 1, item b of the GDPR).

Data on education and professional qualifications

How do we use your data?	Why do we use them?	Legal basis
Pre-employment testing
If you contact us as a potential job candidate at MAGDIS, we will use your personal information to process your application and conduct pre-employment testing.	The purpose of this process is to perform the actions that are necessary and precede the employment process.	Execution of actions required before concluding an employment contract (Article 6, paragraph 1, item b of the GDPR).

Face video record

How do we use your data?	Why do we use them?	Legal basis
video surveillance of entrances and exits
When entering and leaving the MAGDIS business premises, video surveillance captures your face.	We process your personal data in order to protect the safety and health of you and all of MAGDIS employees, and for the purpose of protecting your property.	Legitimate interest (Article 6, paragraph 1, item f GDPR).

Transfer of your personal data

Depending on the type of your interaction with MAGDIS, in exceptional circumstances we will share certain personal data with third parties. Nevertheless, we guarantee that the purpose of the exchange is not to exploit your personal data, but to exchange them in order to provide high quality and timely service, and to comply with relevant legal obligations.

Accordingly, depending on the situation MAGDIS will, transfer your personal data to the following subjects:

• Third party service providers that process personal data either on behalf of MAGDIS or on a separate legal basis, all in order to effectively fulfill the requested service, or deliver products and packages based on joint business cooperation and / or using a joint service and / or legitimate interest (eg processing of your payment, delivery of products). Such service providers may use personal data only to the extent and for the purpose of orders received from MAGDIS or according to the rules they have set themselves as heads of personal data processing. Additional information regarding the protection and processing of your personal data other than MAGDIS, you can check with another controller as part of the notice of processing of personal data published on their websites (Facebook, Instagram);
• Third parties and public bodies, (i) in order to comply with legal and other connected obligations, (ii) to act according to the mandatory instruction or order of a public body, (iii) to prevent and/or report abusive and illegal activities, (iv) in order to protect ourselves from lawsuits and other third-party claims;
• All other subjects, in respect of which we have received your express consent for exchange.

Exceptionally, in the case of corporate restructuring/changes of the company MAGDIS (e.g. merger, separation, etc.) your personal data may be transferred to another legal entity.

Your data and third countries

Your personal data will generally be processed and transmitted exclusively within the European Union or the European Economic Area.

Personal data will only be exceptionally transferred to other persons in countries outside the European Union (eg social networks such as Instagram and Facebook have their headquarters outside the EU / EEA). In such cases, we take special care of your personal data and always do everything in our power to prevent any injuries.

How long do we store your data?

The storage period of your personal data will primarily depend on the purpose for which they were collected. In this regard, we guarantee that your data will not be kept longer than necessary to perform the purpose for which it was collected.

Irrespective of the above, in certain cases we will have the legal obligation to keep certain data for a longer period of what is necessary to achieve the purpose of processing. In these cases, personal data will be stored only within the minimum statutory prescribed term. For example, records and documents on daily cash flow, business books and bookkeeping records and other records must be kept for at least 10 years.

Conclusively, we also inform you that, if all GDPR requirements have been met, you have the right to request the deletion of your personal data in MAGDIS’s possession. Instructions on how to exercise your rights are presented in detail in "Your rights" section.

Children

MAGDIS is fully aware that children are particularly vulnerable group. Therefore, MAGDIS pays particular attention to the protection of their personal data.

MAGDIS services are not intended for children under 16 years of age. If we learn that we are processing data about a child under the age of 16 without the valid consent of a parent or guardian, we will delete that data immediately.

Your rights

For the purpose of effective control over the processing of your personal data, you have numerous rights, which may be exercised directly towards MAGDIS if certain statutory conditions are met.

To this end, you have the following rights:

• The right to ask for information on how MAGDIS is processing your data. If MAGDIS processes your data, you have the right to request detailed information on the respective processing;
• Right to access your personal data – to gain a copy of processed data in physical or digital form;
• Right to rectification of your incorrect or incomplete personal data we possess;
• Right to ask for deletion of your personal data we possess;
• Right to ask for restriction of processing of your personal data;
• Right to ask for your personal information to be transferred to another controller;
• Right to object to the processing of your personal data by MAGDIS, especially in terms of direct marketing based on the legitimate interest of MAGDIS and automated processing;
• Right to withdraw the consent for processing of your personal data at any time, if the processing is based on your consent;
• Right to file a complaint to the relevant Data Protection Supervisory Authority – in Croatia Personal Data Protection Agency, Selska cesta 136, Zagreb, Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli. , tel: 01 4609-000

In case you want to exercise any of the above rights (except for the last one), please contact us using the contact details in the "How can you contact us?" section. Please note that in order to successfully process your application, you must first identify yourself (e.g. by sending a copy of the ID card). The personal data provided will be used solely for identification purposes and will be deleted immediately upon identification.

Exercising the above rights is completely free of charge. However, in the event that your requests for exercising any of the above rights are manifestly unfounded or excessive (e.g. due to frequent repetitions within a short period of time), we reserve the right, at our own discretion, to (i) charge a reasonable fee for the claim or (ii) to decline to act upon your request.

Cookies

Introduction

In order to make our website more enjoyable and interesting, this page saves a small amount of information, so called “cookies”. Cookies, among other things, serve to make the site work optimally, to be able to further improve the site and to improve your browsing experience.

When using this website, you agree to use cookies. Blocking cookies is possible, after which you will still be able to view the page, but some of the features will not be available to you.

What is a cookie?

A cookie is a tiny small text file that is automatically saved to your computer, tablet or mobile phone ("Device") when you visit a particular web site. In this manner, the web site that sent a cookie, or a web page that recognises the stored cookie, is able to "remember" your Device.

By such "remembering" different goals are can be achieved. Effective navigation within the web site is enabled, your preferences (e.g. language) are remembered for the future visits to the website, and the quality and attractiveness of website is generally upgraded. Generally, the webpage is enabled to display information tailored specifically to your needs. In this regard, cookies are also used to display only those online advertisements, which meet your specific needs and interests.

There are different types of cookies, however, we can divide them into two main classifications:According to the cookie sender:

• According to the cookie sender:
• First-party cookies – cookies delivered to your device by our web site;
• Third party cookies – cookies delivered to your device from a website other than the site you are visiting.
• According to storage duration
• Sessions Cookie – cookies that are automatically deleted after you close the browser;
• Persistent Cookies – cookies that remain stored on the Device until the expiration of a specified period. They allow us to recognize your device during the next site visit.

Using of cookies at www.biobaza.eu

Website www.biobaza.eu uses the following types of cookies:

• Technical cookies – these cookies are necessary to provide you with the service you requested and make our web site operational;
• Analytical cookies – these cookies track the website’s visit count to obtain the necessary website performance information and for that purpose we also use a third-party service called Google Analytics;
• Functional cookies – these cookies allow our page to recognize you and remember your preferences when you visit the webpage again (for example, the language of the webpage);
• Marketing cookies – these cookies collect specific information (information about your visits to our site, the content you’ve watched, the links you’ve been tracking, etc.) so that we can present you the marketing content tailored to your interests. They can be used both on the website itself, on the search networks and through the use of remarketing in Google Analytics.

In addition, we use the Google Analytics Demographics and Interest Reporting tool for publishing content that is in line with your interests and future marketing campaigns, where we can use data from Google’s interest-based advertising or third-party information on Google Analytics (such as age, gender, and interest).

When you use our website, you can also receive third-party cookies. In other words, third parties can collect information through cookies and similar technologies (web beacons).

By using third-party cookies (including Google), in collaboration with MAGDIS, MAGDIS ads are displayed on websites all over the internet.

In the event that some of your personal data is processed by the implementation of cookies, our processing is based on Article 6, paragraph 1, and/or paragraph f GDPR, that is, the necessity of fulfilling the contract that the subject is the party of or protecting our legitimate interests for the optimal and efficient functioning of the website.

How to disable cookies?

By using our website, you agree to store different types of cookies on your devices. However, in case you want to delete certain cookies and/or prevent them from being stored, below you will find short instructions on how to do it.

You can disable cookies on your computer, but blocking all cookies may have a negative impact on the use of many websites, including this one. The cookie settings can be controlled and configured in your browser. If you want to delete or disable cookies on your computer, you need to update your Internet browser settings.

Because different browsers have different settings, the way you can change the settings is not the same. For that purpose, below is the list of links where you can find more detailed information on how to do it in browsers:

Internet explorer	https://privacy.microsoft.com/hr-hr/privacystatement#maincookiessimilartechnologiesmodule
Chrome	https://support.mozilla.org/hr/kb/Uklju%C4%8Divanje%20i%20isklju%C4%8Divanje%20kola%C4%8Di%C4%87a
Safari	https://support.apple.com/hr-hr/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Opera	https://www.opera.com/help/tutorials/security/privacy/

You can also exclude both Google Analytics and Google AdWords services for advertising displays and adjust ads for the Google Display Network using the Ads preferences manager (https://adssettings.google.com/authenticated?hl=hr).

Detailed information on Google Analytics, as well as on user options required to regulate cookie settings, are available at http://www.google.com/analytics/learn/privacy.html

 Please note that in case you do not accept cookies, you could experience possible limitations of certain website functions.

Additional information on cookies

To learn more about cookies, you can visit the following links:

• http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
• http://www.allaboutcookies.org/ 
• https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

Social networks:

Social networks can also store cookies on your computer. This is happening on websites that allow you to sign up, register for social networking accounts and to share social network content (for example, through the "Like option"). The specific impact on your privacy will vary from social network to social network and depends on the privacy settings you have chosen on those networks. You can find out how to manage these cookies on their websites.

How can you contact us?

We remain at your disposal at any time to contact us regarding the processing of personal data by MAGDIS

In this regard, MAGDIS has appointed a personal data protection officer who you can contact at any time in connection with all issues related to the processing of your personal data and the exercise of rights under the Regulation.

Therefore, in the event that:

• You want to exercise any of your above enlisted rights; or
• You generally have questions, remarks or suggestions regarding the processing of personal data

Please feel free to contact us at any time using the following contact details

Telephone	+385 1 5629 767
Email	Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli.
Address	Data protection officer Mislav Bradvica BRADVICA MARIĆ WAHL CESAREC Miramarska 24 10 000 Zagreb

Changes to Privacy Notice

For the purpose of compliance with GDPR requirements and requirements of other applicable regulations, this Privacy Notice has been updated and amended in February 2021.

Since this Privacy notice probably will be amended in the future, and that new personal data processes will be implemented, it will be necessary to amended or supplement this Privacy Notice. An amended version of the Notice will be uploaded to MAGDIS website immediately upon its adoption.

In the event that we make significant changes, we will notify you in a timely manner so that you can review the changes and decide whether to continue using MAGDIS services. Depending on the type of personal data processing, the notice will be uploaded to MAGDIS web site.

 

INFORMATION ABOUT TRADING COMPANY

13. 13. INFORMATION ABOUT TRADING COMPANY

Hampton LLC is company with limited liability for trade and services, registered in the Court Registry of the Commercial Court in Zagreb under the registration number of the registration subject

MBS: 081081593

OIB: 09246061762

Core capital: 200 kn paid in full

IBAN: HR 3723600001102591429, open at Zagrebačka banka d.d., Zagreb, Croatia;

Address: Krndijska 36, 10000 Zagreb, Croatia

E-mail: Ova adresa el. pošte je zaštićena od spambotova. Omogućite JavaScript da biste je videli. 

Tel: ++ 385 98 302 545